Help Desk

Get the most out of your help desk

Having a Latin America-focused IT services help desk from SupraBT can bring many benefits to your local business such as time zones compatible with different regions, proximity for face-to-face visits, understanding of differences and expectations of each market and effective communication in Spanish, English or Portuguese.

SupraBT is a leading provider of IT solutions and services in the region offering partnerships with leading technology vendors in areas such as datacenter, end-user computing, cloud, security and more. This, together with our capable and experienced team, gives you the security of being well advised. SupraBT’s help desk offers 24/7 assistance, remote and on-site support, proactive monitoring and management, and customized service level agreements. You can rely on SupraBT to handle your IT needs efficiently and effectively, while your team focuses on your core business.

Generate value from your Help Desk with SupraBT

SupraBT’s IT services help desk has received excellent customer reviews, documented by the Clutch agency. Clutch is a B2B platform that collects verified customer feedback from IT service providers. SupraBT has an average rating of 4.9 out of 5 stars, with customers praising its professionalism, quality, responsiveness and flexibility. You can read some of the testimonials on the Clutch website. If you are looking for an IT services help desk focused on Latin America that can add value to your business, SupraBT is the right choice for you.

Why do we do it?

The exceptional services that SupraBT provides meet customer needs. Highly qualified and professional, the team goes above and beyond to ensure project success. Their quick response and strong attention to detail complement their excellent project management skills.

Marcela Silva

Commercial Manager, Maison Blanche

Excellent suggestions and ability to overcome obstacles. They lead a timely process to deliver within deadlines to ensure a solid project management experience. The team also praises the superior services that set them apart from the competition.

Fernando Iriarte

Digital Strategy Leader, Fundación Telefónica de Venezuela Movistar

Deliverables exceed customer expectations. The team provides ongoing reporting to facilitate a smooth process and ensure success. In addition, the collaborative nature and tenacity are hallmarks of their work. Customers can expect a responsive partner.

Carlos Holguín

Service Manager, Jacinto Convit Foundation

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SupraBT is a company that provides cutting-edge technological products and services committed to the objectives of its customers, designing solutions that meet their needs, following certified methodologies, relying on the most advanced technology of its partners and achieving optimized business processes to achieve the desired expectations.