{"id":29704,"date":"2024-01-04T21:19:10","date_gmt":"2024-01-05T01:19:10","guid":{"rendered":"https:\/\/www.suprabt.com\/?page_id=29704"},"modified":"2026-05-20T19:57:43","modified_gmt":"2026-05-20T23:57:43","slug":"assistencia-tecnica","status":"publish","type":"page","link":"https:\/\/www.suprabt.com\/pt-br\/assistencia-tecnica\/","title":{"rendered":"Assist\u00eancia t\u00e9cnica"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_pb_fullwidth_section et_section_regular et_block_section\"><div class=\"et_pb_fullwidth_slider_0 et_pb_slider et_pb_module\"><div class=\"et_pb_slides\"><div class=\"et_pb_slide_0 et_pb_slide et_pb_slider_with_text_overlay et_pb_media_alignment_center et_pb_bg_layout_dark et_pb_text_align_center\" data-slide-id=\"divi\/slide-0\"><div class=\"et_pb_container\"><div class=\"et_pb_slider_container_inner\"><div class=\"et_pb_slide_description\"><div class=\"et_pb_text_overlay_wrapper\"><h2 class=\"et_pb_slide_title\">Central de Ajuda<\/h2><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_1 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_0 et_pb_row et_block_row\"><div class=\"et_pb_column_0 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h1 style=\"text-align: center\"><span style=\"font-weight: 400\"><b>Obtendo o m\u00e1ximo de seu help desk<\/b><\/span><\/h1>\n<p style=\"text-align: justify\"><span style=\"font-weight: 400\"><\/span><\/p>\n<p style=\"text-align: justify\"><span style=\"font-weight: 400\"><\/span><\/p>\n<p style=\"text-align: justify\"><span style=\"font-weight: 400\">Ter um help desk de servi\u00e7os de TI da SupraBT focado na Am\u00e9rica Latina pode trazer muitos benef\u00edcios para sua empresa local, como fusos hor\u00e1rios compat\u00edveis com as diferentes regi\u00f5es, proximidade para visitas presenciais, compreens\u00e3o das diferen\u00e7as e expectativas de cada mercado e comunica\u00e7\u00e3o eficaz em espanhol, ingl\u00eas ou portugu\u00eas.  <\/span><\/p>\n<p style=\"text-align: justify\"><span style=\"font-weight: 400\">A SupraBT \u00e9 uma das principais fornecedoras de solu\u00e7\u00f5es e servi\u00e7os de TI da regi\u00e3o, oferecendo parcerias com os principais fornecedores de tecnologia em \u00e1reas como data center, computa\u00e7\u00e3o para o usu\u00e1rio final, nuvem, seguran\u00e7a e muito mais. Isso, juntamente com nossa equipe capacitada e experiente, d\u00e1 ao senhor a seguran\u00e7a de estar bem assessorado. O help desk da SupraBT oferece assist\u00eancia 24 horas por dia, 7 dias por semana, suporte remoto e no local, monitoramento e gerenciamento proativos e contratos de n\u00edvel de servi\u00e7o personalizados. O senhor pode contar com a SupraBT para atender \u00e0s suas necessidades de TI de forma eficiente e eficaz, enquanto sua equipe se concentra no seu neg\u00f3cio principal.<\/span><\/p>\n<p style=\"text-align: justify\"><span style=\"font-weight: 400\"><\/span><\/p>\n<p style=\"text-align: justify\"><span style=\"font-weight: 400\"><\/span><\/p>\n<h1 style=\"text-align: center\">Gere valor em seu Help Desk com o SupraBT<\/h1>\n<p style=\"text-align: justify\"><span style=\"font-weight: 400\"><\/span><\/p>\n<p style=\"text-align: justify\"><span style=\"font-weight: 400\"><\/span><\/p>\n<p style=\"text-align: justify\"><span style=\"font-weight: 400\">O help desk de servi\u00e7os de TI da SupraBT recebeu excelentes avalia\u00e7\u00f5es dos clientes, documentadas pela ag\u00eancia Clutch. A Clutch \u00e9 uma plataforma B2B que coleta feedback verificado de clientes de provedores de servi\u00e7os de TI. A SupraBT tem uma classifica\u00e7\u00e3o m\u00e9dia de 4,9 de 5 estrelas, com os clientes elogiando seu profissionalismo, qualidade, capacidade de resposta e flexibilidade. O senhor pode ler alguns dos depoimentos no site da Clutch. Se o senhor est\u00e1 procurando um help desk de servi\u00e7os de TI focado na Am\u00e9rica Latina que possa agregar valor \u00e0 sua empresa, a SupraBT \u00e9 a escolha certa para o senhor.<\/span><\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_1 et_pb_row et_block_row\"><div class=\"et_pb_column_1 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h1 style=\"text-align: center\"><span>Por que fazemos isso?<\/span><\/h1>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_2 et_pb_row et_block_row\"><div class=\"et_pb_column_2 et_pb_column et_pb_column_1_3 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_testimonial_0 et_pb_testimonial et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_testimonial_inner\"><div class=\"et_pb_testimonial_portrait\"><img data-opt-id=249492950  fetchpriority=\"high\" decoding=\"async\" alt=\"\" src=\"https:\/\/mlz0xjsgv0p3.i.optimole.com\/cb:XEUJ.22da2\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/www.suprabt.com\/wp-content\/uploads\/2023\/06\/Maison-Blanche.jpg\" width=\"363\" height=\"363\" srcset=\"https:\/\/mlz0xjsgv0p3.i.optimole.com\/cb:XEUJ.22da2\/w:363\/h:363\/q:mauto\/f:best\/https:\/\/www.suprabt.com\/wp-content\/uploads\/2023\/06\/Maison-Blanche.jpg 363w, https:\/\/mlz0xjsgv0p3.i.optimole.com\/cb:XEUJ.22da2\/w:300\/h:300\/q:mauto\/f:best\/https:\/\/www.suprabt.com\/wp-content\/uploads\/2023\/06\/Maison-Blanche.jpg 300w, https:\/\/mlz0xjsgv0p3.i.optimole.com\/cb:XEUJ.22da2\/w:150\/h:150\/q:mauto\/f:best\/https:\/\/www.suprabt.com\/wp-content\/uploads\/2023\/06\/Maison-Blanche.jpg 150w\" sizes=\"(max-width: 363px) 100vw, 363px\" class=\"wp-image-3350\" \/><\/div><div class=\"et_pb_testimonial_description\"><div class=\"et_pb_testimonial_description_inner\"><div class=\"et_pb_testimonial_content\"><p><span>Os servi\u00e7os excepcionais que a SupraBT oferece atendem \u00e0s necessidades do cliente. <\/span><span>Altamente qualificada e profissional, a equipe se esfor\u00e7a ao m\u00e1ximo para garantir o sucesso do projeto. <\/span><span>Sua resposta r\u00e1pida e sua grande aten\u00e7\u00e3o aos detalhes complementam suas excelentes habilidades de gerenciamento de projetos.<\/span><\/p>\n<\/div><\/div><div class=\"et_pb_testimonial_author\">Marcela Silva<\/div><div class=\"et_pb_testimonial_meta\"><span class=\"et_pb_testimonial_position\">Gerente Comercial<\/span><span class=\"et_pb_testimonial_separator\">, <\/span><span class=\"et_pb_testimonial_company\"> Maison Blanche<\/span><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_column_3 et_pb_column et_pb_column_1_3 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_testimonial_1 et_pb_testimonial et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_testimonial_inner\"><div class=\"et_pb_testimonial_portrait\"><img data-opt-id=1761317431  fetchpriority=\"high\" decoding=\"async\" alt=\"\" src=\"https:\/\/mlz0xjsgv0p3.i.optimole.com\/cb:XEUJ.22da2\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/www.suprabt.com\/wp-content\/uploads\/2023\/06\/FundacionTelefonicaMovistar.jpg\" width=\"800\" height=\"445\" srcset=\"https:\/\/mlz0xjsgv0p3.i.optimole.com\/cb:XEUJ.22da2\/w:800\/h:445\/q:mauto\/f:best\/https:\/\/www.suprabt.com\/wp-content\/uploads\/2023\/06\/FundacionTelefonicaMovistar.jpg 800w, https:\/\/mlz0xjsgv0p3.i.optimole.com\/cb:XEUJ.22da2\/w:480\/h:267\/q:mauto\/f:best\/https:\/\/www.suprabt.com\/wp-content\/uploads\/2023\/06\/FundacionTelefonicaMovistar.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 800px, 100vw\" class=\"wp-image-3348\" \/><\/div><div class=\"et_pb_testimonial_description\"><div class=\"et_pb_testimonial_description_inner\"><div class=\"et_pb_testimonial_content\"><p><span>Excelentes sugest\u00f5es e sua capacidade de superar obst\u00e1culos. <\/span><span>Eles lideram um processo oportuno para entregar no prazo e garantir uma experi\u00eancia s\u00f3lida de gerenciamento de projetos. <\/span><span>A equipe tamb\u00e9m elogia os servi\u00e7os superiores que a diferenciam da concorr\u00eancia.<\/span><\/p>\n<\/div><\/div><div class=\"et_pb_testimonial_author\">Fernando Iriarte<\/div><div class=\"et_pb_testimonial_meta\"><span class=\"et_pb_testimonial_position\">L\u00edder de estrat\u00e9gia digital<\/span><span class=\"et_pb_testimonial_separator\">, <\/span><span class=\"et_pb_testimonial_company\">Fundaci\u00f3n Telef\u00f3nica de Venezuela Movistar<\/span><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_column_4 et_pb_column et_pb_column_1_3 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_testimonial_2 et_pb_testimonial et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_testimonial_inner\"><div class=\"et_pb_testimonial_portrait\"><img data-opt-id=1129428827  fetchpriority=\"high\" decoding=\"async\" alt=\"\" src=\"https:\/\/mlz0xjsgv0p3.i.optimole.com\/cb:XEUJ.22da2\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/www.suprabt.com\/wp-content\/uploads\/2023\/06\/Fundacionjc.png\" width=\"900\" height=\"900\" srcset=\"https:\/\/mlz0xjsgv0p3.i.optimole.com\/cb:XEUJ.22da2\/w:900\/h:900\/q:mauto\/f:best\/https:\/\/www.suprabt.com\/wp-content\/uploads\/2023\/06\/Fundacionjc.png 900w, https:\/\/mlz0xjsgv0p3.i.optimole.com\/cb:XEUJ.22da2\/w:480\/h:480\/q:mauto\/f:best\/https:\/\/www.suprabt.com\/wp-content\/uploads\/2023\/06\/Fundacionjc.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 900px, 100vw\" class=\"wp-image-3356\" \/><\/div><div class=\"et_pb_testimonial_description\"><div class=\"et_pb_testimonial_description_inner\"><div class=\"et_pb_testimonial_content\"><p><span>Os produtos entregues superam as expectativas do cliente. <\/span><span>A equipe fornece relat\u00f3rios constantes para facilitar um processo tranquilo e garantir o sucesso. <\/span><span>Al\u00e9m disso, sua natureza colaborativa e tenacidade s\u00e3o marcas registradas de seu trabalho. <\/span><span>Os clientes podem esperar um parceiro responsivo.<\/span><\/p>\n<\/div><\/div><div class=\"et_pb_testimonial_author\">Carlos Holgu\u00edn<\/div><div class=\"et_pb_testimonial_meta\"><span class=\"et_pb_testimonial_position\">Gerente de servi\u00e7os<\/span><span class=\"et_pb_testimonial_separator\">, <\/span><span class=\"et_pb_testimonial_company\"> Funda\u00e7\u00e3o Jacinto Convit<\/span><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_row_3 et_pb_row et-vb-row--no-module et_block_row\"><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-29704","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Assist\u00eancia t\u00e9cnica - SupraBT<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.suprabt.com\/pt-br\/assistencia-tecnica\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Assist\u00eancia t\u00e9cnica - SupraBT\" \/>\n<meta property=\"og:url\" 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