{"id":4251,"date":"2023-12-16T01:11:29","date_gmt":"2023-12-16T05:11:29","guid":{"rendered":"https:\/\/www.suprabt.com\/?page_id=4251"},"modified":"2024-01-22T17:03:00","modified_gmt":"2024-01-22T21:03:00","slug":"help-desk","status":"publish","type":"page","link":"https:\/\/www.suprabt.com\/en\/help-desk\/","title":{"rendered":"Product \/ Help Desk"},"content":{"rendered":"

[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16.1″ _module_preset=”default” hover_enabled=”0″ locked=”off” collapsed=”on” global_colors_info=”{}” sticky_enabled=”0″][et_pb_fullwidth_slider _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_slide heading=”Help Desk” use_bg_overlay=”off” use_text_overlay=”on” text_overlay_color=”rgba(0,0,0,0.46)” text_border_radius=”25px” _builder_version=”4.23.1″ _module_preset=”default” header_font=”Montserrat|800|||||||” header_font_size=”50px” background_color=”RGBA(255,255,255,0)” background_enable_color=”on” background_image=”https:\/\/www.suprabt.com\/wp-content\/uploads\/2023\/09\/Mesadeayuda.webp” background_enable_image=”on” text_orientation=”center” header_font_size_tablet=”35px” header_font_size_phone=”25px” header_font_size_last_edited=”on|phone” global_colors_info=”{}” sticky_transition=”on”][\/et_pb_slide][\/et_pb_fullwidth_slider][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”4.23.1″ background_image=”https:\/\/www.suprabt.com\/wp-content\/uploads\/2023\/08\/Fondo14-4.png” hover_enabled=”0″ locked=”off” collapsed=”off” global_colors_info=”{}” background_last_edited=”on|phone” title_text=”Fondo9_Movil” background_image_phone=”https:\/\/www.suprabt.com\/wp-content\/uploads\/2023\/12\/Fondo9_Movil.png” background_enable_image_phone=”on” background_position_phone=”top_center” sticky_enabled=”0″][et_pb_row _builder_version=”4.23.1″ _module_preset=”default” custom_margin=”||||false|false” custom_margin_tablet=”||||false|false” custom_margin_phone=”-30px||||false|false” custom_margin_last_edited=”on|phone” collapsed=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” text_font=”Montserrat||||||||” header_font=”Montserrat|700|||||||” header_font_size=”35px” header_3_font=”Montserrat||||||||” custom_padding=”||0px|||” text_font_size_tablet=”” text_font_size_phone=”13px” text_font_size_last_edited=”on|phone” header_font_size_tablet=”35px” header_font_size_phone=”18px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Get the most out of your help desk<\/b><\/span><\/h1>\n

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Having a Latin America-focused IT services help desk from SupraBT can bring many benefits to your local business such as time zones compatible with different regions, proximity for face-to-face visits, understanding of differences and expectations of each market and effective communication in Spanish, English or Portuguese. <\/span><\/p>\n

SupraBT is a leading provider of IT solutions and services in the region offering partnerships with leading technology vendors in areas such as datacenter, end-user computing, cloud, security and more. This, together with our capable and experienced team, gives you the security of being well advised. SupraBT’s help desk offers 24\/7 assistance, remote and on-site support, proactive monitoring and management, and customized service level agreements. You can rely on SupraBT to handle your IT needs efficiently and effectively, while your team focuses on your core business.<\/span><\/p>\n

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Generate value from your Help Desk with SupraBT<\/h1>\n

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SupraBT’s IT services help desk has received excellent customer reviews, documented by the Clutch agency. Clutch is a B2B platform that collects verified customer feedback from IT service providers. SupraBT has an average rating of 4.9 out of 5 stars, with customers praising its professionalism, quality, responsiveness and flexibility. You can read some of the testimonials on the Clutch website. If you are looking for an IT services help desk focused on Latin America that can add value to your business, SupraBT is the right choice for you.<\/span><\/p>\n

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Why do we do it?<\/span><\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.23.1″ _module_preset=”default” custom_margin_tablet=”” custom_margin_phone=”-30px||||false|false” custom_margin_last_edited=”on|phone” locked=”off” collapsed=”off” global_colors_info=”{}” custom_margin__hover_enabled=”off|desktop”][et_pb_column type=”1_3″ admin_label=”Column” _builder_version=”4.16.1″ _module_preset=”default” border_radii=”on|40px|40px|40px|40px” box_shadow_style=”preset3″ box_shadow_blur=”16px” box_shadow_color=”rgba(0,0,0,0.18)” global_colors_info=”{}”][et_pb_testimonial author=”Marcela Silva” job_title=”Commercial Manager” company_name=” Maison Blanche” portrait_url=”https:\/\/www.suprabt.com\/wp-content\/uploads\/2023\/06\/Maison-Blanche.jpg” quote_icon_color=”RGBA(255,255,255,0)” quote_icon_background_color=”RGBA(255,255,255,0)” font_icon=”O||divi||400″ _builder_version=”4.23.1″ _module_preset=”default” body_font=”Montserrat||||||||” author_font=”Montserrat|700|||||||” position_font=”Montserrat||||||||” company_font=”Montserrat||||||||” body_font_size_tablet=”” body_font_size_phone=”13px” body_font_size_last_edited=”on|phone” author_font_size_tablet=”” author_font_size_phone=”13px” author_font_size_last_edited=”on|phone” position_font_size_tablet=”” position_font_size_phone=”13px” position_font_size_last_edited=”on|phone” company_font_size_tablet=”” company_font_size_phone=”13px” company_font_size_last_edited=”on|phone” border_radii_portrait=”on|398px|398px|398px|398px” border_width_all_portrait=”3px” border_color_all_portrait=”#ff903d” global_colors_info=”{}”]<\/p>\n

The exceptional services that SupraBT provides meet customer needs. <\/span>Highly qualified and professional, the team goes above and beyond to ensure project success. <\/span>Their quick response and strong attention to detail complement their excellent project management skills.<\/span><\/p>\n

[\/et_pb_testimonial][\/et_pb_column][et_pb_column type=”1_3″ admin_label=”Column” _builder_version=”4.16.1″ _module_preset=”default” border_radii=”on|40px|40px|40px|40px” box_shadow_style=”preset3″ box_shadow_blur=”16px” box_shadow_color=”rgba(0,0,0,0.18)” global_colors_info=”{}”][et_pb_testimonial author=”Fernando Iriarte” job_title=”Digital Strategy Leader” company_name=”Fundaci\u00f3n Telef\u00f3nica de Venezuela Movistar” portrait_url=”https:\/\/www.suprabt.com\/wp-content\/uploads\/2023\/06\/FundacionTelefonicaMovistar.jpg” quote_icon_color=”RGBA(255,255,255,0)” quote_icon_background_color=”RGBA(255,255,255,0)” font_icon=”O||divi||400″ _builder_version=”4.23.1″ _module_preset=”default” body_font=”Montserrat||||||||” author_font=”Montserrat|700|||||||” position_font=”Montserrat||||||||” company_font=”Montserrat||||||||” body_font_size_tablet=”” body_font_size_phone=”13px” body_font_size_last_edited=”on|phone” author_font_size_tablet=”” author_font_size_phone=”13px” author_font_size_last_edited=”on|phone” position_font_size_tablet=”” position_font_size_phone=”13px” position_font_size_last_edited=”on|phone” company_font_size_tablet=”” company_font_size_phone=”13px” company_font_size_last_edited=”on|phone” border_radii_portrait=”on|398px|398px|398px|398px” border_width_all_portrait=”3px” border_color_all_portrait=”#ff903d” global_colors_info=”{}”]<\/p>\n

Excellent suggestions and ability to overcome obstacles. <\/span>They lead a timely process to deliver within deadlines to ensure a solid project management experience. <\/span>The team also praises the superior services that set them apart from the competition.<\/span><\/p>\n

[\/et_pb_testimonial][\/et_pb_column][et_pb_column type=”1_3″ admin_label=”Column” _builder_version=”4.16.1″ _module_preset=”default” border_radii=”on|40px|40px|40px|40px” box_shadow_style=”preset3″ box_shadow_blur=”16px” box_shadow_color=”rgba(0,0,0,0.18)” global_colors_info=”{}”][et_pb_testimonial author=”Carlos Holgu\u00edn” job_title=”Service Manager” company_name=” Jacinto Convit Foundation” portrait_url=”https:\/\/www.suprabt.com\/wp-content\/uploads\/2023\/06\/Fundacionjc.png” quote_icon_color=”RGBA(255,255,255,0)” quote_icon_background_color=”RGBA(255,255,255,0)” font_icon=”O||divi||400″ _builder_version=”4.23.1″ _module_preset=”default” body_font=”Montserrat||||||||” author_font=”Montserrat|700|||||||” position_font=”Montserrat||||||||” company_font=”Montserrat||||||||” body_font_size_tablet=”” body_font_size_phone=”13px” body_font_size_last_edited=”on|phone” author_font_size_tablet=”” author_font_size_phone=”13px” author_font_size_last_edited=”on|phone” position_font_size_tablet=”” position_font_size_phone=”13px” position_font_size_last_edited=”on|phone” company_font_size_tablet=”” company_font_size_phone=”13px” company_font_size_last_edited=”on|phone” border_radii_portrait=”on|398px|398px|398px|398px” border_width_all_portrait=”3px” border_color_all_portrait=”#ff903d” global_colors_info=”{}”]<\/p>\n

Deliverables exceed customer expectations. <\/span>The team provides ongoing reporting to facilitate a smooth process and ensure success. <\/span>In addition, the collaborative nature and tenacity are hallmarks of their work. <\/span>Customers can expect a responsive partner.<\/span><\/p>\n

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Contact us<\/h1>\n

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\"\"<\/p>\n

SupraBT es una empresa que brinda servicios y productos tecnol\u00f3gicos de vanguardia comprometiendose con los objetivos de sus clientes, dise\u00f1ando soluciones que satisfagan sus necesidades, siguiendo metodolog\u00edas certificadas, apoy\u00e1ndose en la m\u00e1s avanzada tecnolog\u00eda de sus partners y logrando procesos de negocios optimizados para alcanzar las expectativas deseadas.<\/span><\/p>\n

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Get the most out of your help desk Having a Latin America-focused IT services help desk from SupraBT can bring many benefits to your local business such as time zones compatible with different regions, proximity for face-to-face visits, understanding of differences and expectations of each market and effective communication in Spanish, English or Portuguese. 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