{"id":4239,"date":"2023-12-16T01:10:47","date_gmt":"2023-12-16T05:10:47","guid":{"rendered":"https:\/\/www.suprabt.com\/?page_id=4239"},"modified":"2026-05-20T19:57:37","modified_gmt":"2026-05-20T23:57:37","slug":"success-story-hospital-de-clinicas-caracas","status":"publish","type":"page","link":"https:\/\/www.suprabt.com\/en\/success-stories\/success-story-hospital-de-clinicas-caracas\/","title":{"rendered":"Success story: Hospital de Cl\u00ednicas Caracas"},"content":{"rendered":"\n<div class=\"et_pb_section_0 et_pb_section et_pb_fullwidth_section et_section_regular et_block_section\"><div class=\"et_pb_fullwidth_slider_0 et_pb_slider et_pb_module\"><div class=\"et_pb_slides\"><div class=\"et_pb_slide_0 et_pb_slide et_pb_slider_with_text_overlay et_pb_media_alignment_center et_pb_bg_layout_dark et_pb_text_align_left\" data-slide-id=\"divi\/slide-0\"><div class=\"et_pb_container\"><div class=\"et_pb_slider_container_inner\"><div class=\"et_pb_slide_description\"><div class=\"et_pb_text_overlay_wrapper\"><h2 class=\"et_pb_slide_title\">Success story: Hospital de Cl\u00ednicas Caracas<\/h2><div class=\"et_pb_slide_content\" data-et-mv-hidden-tablet=\"true\" data-et-mv-hidden-phone=\"true\"><p><span style=\"font-weight: 400\">The Hospital de Cl\u00ednicas Caracas (HCC) in Venezuela relies on SupraBT to adapt its database to the quality of service that its customers need. <\/span><span style=\"font-weight: 400\">Caracas, Venezuela - April, 2014<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_1 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_0 et_pb_row et_block_row\"><div class=\"et_pb_column_0 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\"><\/div><div class=\"et_pb_column_1 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><div class=\"eds-animate animated fadeInUp\" data-eds-entry-animation=\"fadeInUp\" data-eds-entry-delay=\"0\" data-eds-entry-duration=\"0.5\" data-eds-entry-timing=\"linear\" data-eds-exit-animation=\"\" data-eds-exit-delay=\"\" data-eds-exit-duration=\"\" data-eds-exit-timing=\"\" data-eds-repeat-count=\"1\" data-eds-keep=\"yes\" data-eds-animate-on=\"scroll\" data-eds-scroll-offset=\"75\">\n<p style=\"text-align: justify\"><span style=\"font-weight: 400\">In order to provide a more efficient and reliable service to its customers, Hospital de Cl\u00ednicas Caracas entrusts SupraBT with the most sophisticated high availability solution for databases in the market: Oracle Database Real Application Clusters. Backed by this platform, the IT Department puts Hospital de Cl\u00ednicas Caracas at the technological forefront to take on new challenges.<\/span><\/p>\n<p style=\"text-align: justify\"><span style=\"font-weight: 400\">The Hospital de Cl\u00ednicas Caracas, founded in March 1985, currently has more than 1400 employees including administrative personnel, doctors, nurses, orderlies, messengers, maintenance, among others; operating on its 8 floors, with 147 consulting rooms, 12 operating rooms and several offices and serving a monthly average of 1250 hospitalized patients, 1375 emergencies attended (adults and pediatric), 1084 surgeries and 84 deliveries.<\/span><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_1 et_pb_row et_block_row\"><div class=\"et_pb_column_2 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><div class=\"eds-animate animated fadeInUp\" data-eds-entry-animation=\"fadeInUp\" data-eds-entry-delay=\"0\" data-eds-entry-duration=\"0.5\" data-eds-entry-timing=\"linear\" data-eds-exit-animation=\"\" data-eds-exit-delay=\"\" data-eds-exit-duration=\"\" data-eds-exit-timing=\"\" data-eds-repeat-count=\"1\" data-eds-keep=\"yes\" data-eds-animate-on=\"scroll\" data-eds-scroll-offset=\"75\">\n<p style=\"text-align: justify\"><span style=\"font-weight: 400\">The hospital's IT Manager, Carol Duque, contacted SupraBT to explain HCC's strategic technology upgrade plan and how it has invested in the implementation of a system that automates and centralizes the operations of the different areas in order to provide better customer service and greater operational, tactical and strategic control.<\/span><\/p>\n<p><span style=\"font-weight: 400\">One of the most important technological components on which virtually the entire universe of business applications is leveraged is the database management system. Its importance comes from the fact that it must guarantee access and availability to the data used by the applications, since their speed, business continuity, interoperability, flexibility and concurrency will depend on them.<\/span><\/p>\n<\/div>\n<\/div><\/div><div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h1 class=\"titulos\" align=\"titulos\" style=\"text-align: center\"><b>What was the Hospital de Cl\u00ednicas Caracas looking for?<\/b><\/h1>\n<\/div><\/div><div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><div class=\"eds-animate animated fadeInUp\" data-eds-entry-animation=\"fadeInUp\" data-eds-entry-delay=\"0\" data-eds-entry-duration=\"0.5\" data-eds-entry-timing=\"linear\" data-eds-exit-animation=\"\" data-eds-exit-delay=\"\" data-eds-exit-duration=\"\" data-eds-exit-timing=\"\" data-eds-repeat-count=\"1\" data-eds-keep=\"yes\" data-eds-animate-on=\"scroll\" data-eds-scroll-offset=\"75\">\n<ol>\n<li style=\"text-align: justify\"><span style=\"font-weight: 400\">Mainly to reduce turnaround times for all operations<\/span><\/li>\n<li style=\"font-weight: 400;text-align: justify\"><span style=\"font-weight: 400\">Install a new platform that would allow the possibility of carrying out scheduled shutdowns for database administrative activities to ensure business continuity.<\/span><\/li>\n<li style=\"font-weight: 400;text-align: justify\"><span style=\"font-weight: 400\">A database management system that would not require a large initial investment and could grow as needed.<\/span><\/li>\n<li style=\"font-weight: 400;text-align: justify\"><span style=\"font-weight: 400\">A database manager capable of allowing access to administrative tasks (e.g. version upgrades, new security patches, etc.), while providing uninterrupted service to your customers because the service must be guaranteed 365 days a year, 24 hours a day.<\/span><\/li>\n<li style=\"font-weight: 400;text-align: justify\"><span style=\"font-weight: 400\">Reducing database server administration tasks<\/span><\/li>\n<li style=\"font-weight: 400;text-align: justify\"><span style=\"font-weight: 400\">Centralizing information in a robust, highly available database<\/span><\/li>\n<\/ol>\n<p style=\"text-align: justify\"><span style=\"font-weight: 400\"> <\/span><\/p>\n<p style=\"text-align: justify\"><span style=\"font-weight: 400\">Giuseppe Rosellino, I.T. Area Manager, explains that applications performed slowly and sometimes suffered from \"freezing\", which required the investment of many working hours to solve these problems, as well as carrying out scheduled shutdowns, affecting business continuity and delaying high-demand tasks.<\/span><\/p>\n<p style=\"text-align: justify\"><span style=\"font-weight: 400\">After extensive planning by the I.T. department together with SupraBT, we determined that the only solution that would fully meet the challenge would be the Oracle RAC (Real Application Cluster) database in its standard edition. Offering an active-active node architecture, the solution enables the deployment of a clustered database, i.e., a set of servers operating as if they were a single server but providing benefits such as fault tolerance, performance and scalability without the need for application changes. This configuration also allows for business continuity and high availability with a database administration transparent to the user, which provides the ideal environment for applications that need to operate 24\u00d77.<\/span><\/p>\n<p style=\"text-align: justify\"><span style=\"font-weight: 400\">  <\/span><\/p>\n<p style=\"text-align: justify\"><b>The implementation of this solution involved SupraBT's support in the following activities:<\/b><\/p>\n<ol>\n<li style=\"list-style-type: none\">\n<ol>\n<li style=\"font-weight: 400;text-align: justify\"><span style=\"font-weight: 400\">Database Consulting Service: SupraBT's specialized technical support on Oracle products.<\/span><\/li>\n<li style=\"font-weight: 400;text-align: justify\"><span style=\"font-weight: 400\">Database Cluster: clustered architecture using Oracle Real Application Cluster of 2 nodes (Active - Active) resulting in a high availability architecture.<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/div>\n<\/div><\/div><div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h1 class=\"titulos\" align=\"titulos\" style=\"text-align: center\"><span>What is the current thinking of the Hospital de Cl\u00ednicas Caracas?<\/span><\/h1>\n<\/div><\/div><div class=\"et_pb_text_5 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p style=\"text-align: justify\"><span style=\"font-weight: 400\">In terms of response times, Giuseppe Rosellino explains, the improvement in processes has been extremely noticeable, both in terms of queries and data updating, making it possible to increase the speed of response times by a considerable percentage. A palpable example of this improvement can be seen in the applications used by the <\/span><i><span style=\"font-weight: 400\">Human Resources Department<\/span><\/i><span style=\"font-weight: 400\">such as in <\/span><i><span style=\"font-weight: 400\">Payroll<\/span><\/i><span style=\"font-weight: 400\">The company is responsible for making payments to workers, which could take up to 2 hours to generate the payroll. Leveraged on the Oracle RAC platform, these times improved by up to 250%, reducing response time to 5 minutes on average.<\/span><\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_2 et_pb_row et-vb-row--no-module et_block_row\"><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":4278,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-4239","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Success story: Hospital de Cl\u00ednicas Caracas - SupraBT<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.suprabt.com\/en\/success-stories\/success-story-hospital-de-clinicas-caracas\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Success story: Hospital de Cl\u00ednicas Caracas - 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